Backup File Recovery
A backup that won't restore is not necessarily a backup with no data. AS analyses backup files and repositories directly to extract recoverable content. Full backup and disaster recovery services are covered under Disaster Recovery.
When you need this
- Restore fails with a corruption or checksum error
- Backup chain broken by a missing or damaged increment
- Backup repository partially encrypted by ransomware
- Backup catalog lost after software or server reinstall
- Backup media (tape, disk, NAS) failed
What we do
Backup format analysis
Backup containers are parsed directly to locate recoverable files, disks and databases.
Chain reconstruction
Incremental chains are reassembled around damaged links where enough data survives.
Media recovery
Failed backup media is imaged and recovered like any other storage.
How it works
- Step 1
Consultation and scope
We establish what failed, what has been tried, and which data matters most. This shapes a targeted plan rather than a generic one.
- Step 2
Secure imaging and diagnosis
Where possible the source media is imaged before any work, so the original is never altered. Diagnosis then determines the safest recovery method.
- Step 3
Recovery
Data is extracted from the image or source using methods matched to the failure — logical, structural or hardware-level as required.
- Step 4
Verification
Recovered data is checked for integrity and completeness, and a file list is shared so you can confirm what matters is there.
- Step 5
Secure delivery
Verified data is returned through an agreed secure method, with guidance on validation before it goes back into production.
What affects the outcome
Outcomes are never guaranteed. Every case is assessed on its own condition, and we tell you what is realistic before you commit.
- Physical condition of the media and the extent of any damage
- Whether the media has been written to, reformatted or re-initialised since the failure
- Encryption, corruption or partial overwriting of the data
- Availability of source data such as images, backups, logs or transaction records
- Attempts made before assessment (rebuilds, repair tools, repeated reboots)
Frequently asked questions
Which backup formats do you work with?
Common enterprise and SMB formats. Tell us the product and version in your enquiry and we'll confirm feasibility during assessment.
Related services
Not sure what you're dealing with?
Describe the situation and we'll tell you what's realistic.