Terms and conditions

1. Introduction

These Terms & Conditions govern access to and use of ASITTECH.COM and purchases of software and data recovery or technical services offered under the ASITTECH / AS Data Recovery brand.

By using the website, placing an order, downloading or activating software, or engaging ASITTECH for services, you agree to the applicable terms below, subject to mandatory rights under applicable law.

2. Business Identity

ASITTECH is a trading/brand name operated by Srinivasan, Proprietor — AS Data Recovery. ASITTECH is not represented as a separate incorporated company unless separately registered and identified as such.

3. Website Use

• You must use the website lawfully and not attempt to disrupt, damage, reverse engineer, bypass security controls, introduce malicious code, or gain unauthorized access.
• You must provide accurate information when submitting enquiries, orders or service requests.
• Website content may be updated, corrected or withdrawn without notice.

4. Software Products

ASITTECH may sell data recovery, database recovery, repair, diagnostic and related software. A software purchase grants a licence to use the software under the applicable EULA; it does not transfer ownership of the software or its intellectual property.

5. Licence Term and Renewal

Unless a product page states otherwise, the standard licence is valid for one (1) year from activation or purchase, as specified at checkout, and permits activation on the number of computers/devices stated for the edition purchased (one for the Professional edition) at any one time. A licence may be transferred to a replacement computer through the applicable activation/deactivation process. Where the edition purchased permits commercial recovery services (such as the Enterprise edition), IT companies, technicians and service providers may use the software for their customers where they are legally authorized to access the relevant data/media and comply with the EULA.

To continue using the software after the initial one-year term, the customer must renew the licence. The standard renewal fee is 60% of the then-applicable purchase price of the relevant licence, unless the product page or renewal quotation states otherwise.

6. Orders, Pricing and Payment

Prices, taxes, payment methods and product-specific terms will be shown at or before purchase where applicable. An order may be subject to verification, payment authorization and availability. Online payments are processed by Razorpay, a third-party payment provider.

7. Refunds

Software refunds are governed by the Refund & Cancellation Policy. A refund may be requested within 14 days of purchase for a licence that has not been activated. Once a software licence has been activated or the software has been used, the software is non-refundable, subject to mandatory rights under applicable law. Recovery-service refunds are governed by the agreed quotation, work order and applicable refund terms.

8. Data Recovery Services

Recovery services depend on the condition of the storage media, files, database structures, encryption, physical damage, prior overwriting, available metadata, backups and other technical circumstances. Unless expressly agreed in writing, no particular recovery percentage or outcome is guaranteed.

Customers must have lawful authority to access the data, devices, accounts and media submitted for recovery.

9. Customer Responsibilities

• Provide accurate information about the device, data and circumstances of loss or encryption.
• Do not conceal material facts that could affect recovery.
• Provide lawful authorization to access the data/media.
• Follow technical instructions intended to preserve evidence or improve recovery prospects.
• Do not provide malware, stolen data, or material that you are not authorized to submit.

10. Intellectual Property

The website, software, documentation, branding, graphics and related materials are protected by applicable intellectual-property laws. No ownership rights are transferred except for the limited licence expressly granted.

11. Customer Data and Confidentiality

ASITTECH may handle customer files, disk images, databases, logs and related technical materials when necessary to perform recovery or support. Handling, retention and security are described in the Privacy Policy and any applicable service agreement.

12. Third-Party Services

The website may use or connect to third-party services including Google Analytics (only where enabled and the visitor has consented), Razorpay, Cloudflare Turnstile, YouTube, a DMCA badge script and external social/contact links such as Facebook, LinkedIn and WhatsApp. Third-party services may have their own terms and privacy policies.

13. Service Limitations and Disclaimers

To the extent permitted by law, ASITTECH does not guarantee that every damaged, deleted, encrypted or corrupted file can be recovered, repaired or restored. Software is a technical tool and results vary by circumstance.

14. Limitation of Liability

To the maximum extent permitted by applicable law, ASITTECH will not be liable for indirect, incidental, special or consequential losses arising from use of the website, software or services. Nothing in this clause limits mandatory rights or any express written service agreement.

15. Indemnity

You agree to use the website, software and services lawfully and to be responsible for claims arising from your unauthorized access to data/media, unlawful use, breach of these Terms, or infringement of third-party rights, to the extent permitted by law.

16. Suspension or Termination

ASITTECH may suspend access, an account, licence activation or services where reasonably necessary for security, suspected fraud, unlawful use, breach of terms or legal compliance, subject to applicable law and any contractual rights.

17. International Customers

ASITTECH may serve customers internationally. Customers are responsible for complying with laws applicable to their own use of the software and services. Mandatory consumer, privacy, digital-content and other rights that cannot lawfully be excluded remain unaffected.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Subject to any mandatory rights of consumers under applicable law, the courts at Dharmapuri, Tamil Nadu shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms, the website, the software or the services.

19. Changes

ASITTECH may update these Terms from time to time. The version in effect on the date of an order or service engagement applies to that order or engagement.

20. Contact