Data, database and ransomware recovery for organizations in Malaysia
AS provides ransomware recovery, database recovery and RAID, NAS and virtual machine recovery for organizations in Malaysia. Work starts with a free remote assessment; copies of encrypted files are transferred, and physical media can be shipped to our lab in Dharmapuri, India.
How a job works from Malaysia
Remote first
Many problems can be assessed and often worked on remotely: databases that will not start, ransomware-encrypted servers, virtual machines, and RAID or NAS configurations. Remote services are provided internationally.
Media shipped to our lab
Drives and other media that are not detected, or that need physical work, are sent to our lab in Dharmapuri, Tamil Nadu, India. We explain the packing and shipping steps before you send anything.
On-site where feasible
On-site assistance is available where feasible. Whether it is practical depends on your location and the case, and we say so plainly.
Recovery outcomes depend on the condition of the data and are never guaranteed. We tell you what looks realistic after an initial assessment.
Working hours and time zones
Standard hours: Mon–Fri, 9:00–18:00 IST
Our standard hours are Monday to Friday, 9:00–18:00 IST (03:30–12:30 UTC). In Malaysian time (UTC+8, no daylight saving) that is about 11:30 to 20:30, so our day starts late morning in Kuala Lumpur and covers the whole afternoon. Emergency requests are answered 24/7: use the emergency request form and tell us your time zone.
Privacy and compliance in Malaysia
Malaysia's Personal Data Protection Act 2010 was amended in 2024, adding mandatory notification of personal data breaches to the Personal Data Protection Commissioner and, in some cases, to the people affected. Which duties apply depends on your organization. This is general information, not legal advice. Tell us about any requirements when you inquire, before data or media is sent.
What we recover
Frequently asked questions
Do you serve organizations in Kuala Lumpur, Penang and Johor?
Yes. Remote services are provided internationally, including across Malaysia. Encrypted files can be transferred, and physical media can be shipped to our lab in India.
What are your hours in Malaysian time?
Monday to Friday, 9:00–18:00 IST, which is about 11:30 to 20:30 in Malaysia. Emergency requests are answered 24/7.
What does the assessment cost?
Nothing. We assess the case and tell you what is recoverable before you pay anything. If we cannot recover your data, you do not pay for the recovery, and we sign an NDA before any data is sent.
Does the PDPA affect sending data to a provider in India?
It can, depending on the data and your organization. We cannot give legal advice, so check with your own advisers, and tell us your requirements when you inquire.
Data lost in Malaysia? Contact us now.
We have already solved 656+ ransomware and data recovery cases: encrypted and corrupted SQL Server, Oracle and MySQL databases, Tally, Busy and Marg ERP data, Veeam backups, VMware and Hyper-V virtual machines, RAID and NAS. Send us the details and we tell you what we can recover.
- ✓ Free assessment before you pay anything
- ✓ No data, no charge
- ✓ NDA on request
Email: info [at] asittech.com · Mon–Fri, 9:00–18:00 IST