Ransomware data recovery in South Africa
AS recovers data for companies in South Africa after ransomware — encrypted accounting and ERP databases, file servers, virtual machines and Veeam backups, in Johannesburg, Cape Town, Durban, Pretoria and across the country. The work is done remotely from our lab in India and starts with measuring how your files were actually encrypted.
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Ransomware in South Africa: what gets hit
South African businesses often run Sage Evolution, Syspro or another ERP on SQL Server, with shared folders and a VMware or Hyper-V host backed up with Veeam or to a NAS. Ransomware usually encrypts the database server, the virtual disks and the backups in one go. Those large files are usually encrypted only in parts, so the tables, virtual machines and files they hold can often be recovered from what was left.
How a case from South Africa works
1. Remote assessment
Send us the ransom note and a few encrypted files. We identify the ransomware and measure how the files were encrypted — often within hours.
2. Files or media to our lab
Copies of the encrypted databases, virtual disks or backups are uploaded over an encrypted channel, or the drives are shipped to our lab in Dharmapuri, India. Originals are only ever read.
3. Recovery and validation
We recover what the encryption left intact and check it before handing it back, reporting plainly what could not be recovered.
Working with us from South Africa
Most cases never need anything shipped: copies of the encrypted databases, virtual disks or backup files are uploaded over an encrypted channel, or we work in a remote session on a machine you control. When drives or servers do need lab work, they are sent by international courier from South Africa to our lab in Dharmapuri, India. We send the address, the paperwork wording for customs and packing instructions before anything leaves you, and the condition of the media is recorded on arrival. Our standard hours, Monday to Friday 9:00–18:00 IST, are about 05:30 to 14:30 South African time (UTC+2). Emergency requests are answered 24/7 through the emergency form.
Why encrypted does not always mean lost
To finish quickly, most modern ransomware encrypts only parts of large files — the start, or chunks at intervals. Databases, virtual disks and backup files therefore often keep most of their real content. Some of our measured cases:
We have solved 656+ ransomware and data recovery cases. Results depend on how each file was encrypted, and we tell you exactly what is recoverable after a free assessment, before you pay anything.
Privacy and reporting rules in South Africa
South Africa's Protection of Personal Information Act (POPIA) requires a compromise of personal information to be reported to the Information Regulator and to the people affected as soon as reasonably possible. This is general information, not legal advice: check your obligations with your own advisers early, and tell us about any requirements before data is sent.
What we recover
Prefer to assess it yourself first? AS Ransomware Analysis Studio identifies the ransomware and measures the encryption of your own files.
Frequently asked questions
Do you have an office in South Africa?
No. AS works from one lab in Dharmapuri, India. South African cases are handled remotely: copies of the encrypted files are uploaded over an encrypted channel, or we work in a remote session on a machine you control.
Does sending data to India comply with POPIA?
POPIA sets conditions for transferring personal information outside South Africa. Whether a transfer is allowed for your data is a question for your legal advisers; we can sign an NDA and a data processing agreement first.
Can an encrypted Sage Evolution or Syspro database be recovered?
Often in large part. Both run on SQL Server; we recover the tables from the pages that were not encrypted and report which ones are complete.
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Hit by ransomware in South Africa? Contact us now.
We have already solved 656+ ransomware and data recovery cases: encrypted and corrupted SQL Server, Oracle and MySQL databases, Tally, Busy and Marg ERP data, Veeam backups, VMware and Hyper-V virtual machines, RAID and NAS. Send us the details and we tell you what we can recover.
- ✓ Free assessment before you pay anything
- ✓ No data, no charge
- ✓ NDA on request
Email: info [at] asittech.com · Mon–Fri, 9:00–18:00 IST