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24/7 international ransomware recovery services

AS recovers data from ransomware-encrypted servers, databases, virtual machines and backups for organisations in India and around the world. Emergency requests are answered 24/7, and the work starts with a free remote assessment of how your files were actually encrypted.

Call +91 74187 05822 · US +1 917 695 5194 · WhatsApp us · Since 2018 · 656+ cases solved · Emergency 24/7

✓ Free assessmentWe assess your case and tell you what is recoverable before you pay anything.
✓ No data, no chargeIf we cannot recover your data, you do not pay for the recovery.
✓ NDA on requestWe sign a non-disclosure agreement before you send any data.

24/7 ransomware recovery services: what they mean with us

Ransomware rarely strikes in office hours: attackers start encryption at night and at weekends, when nobody is watching. That is why emergency requests reach us 24/7, every day of the year, wherever you are. The first answer tells you what we need to start the assessment; on the emergency service level a dedicated team then works on your case around the clock, weekends included, until the data is back.

The recovery itself is data recovery, not decryption: we read the encrypted SQL Server, Oracle and MySQL databases, VMware and Hyper-V virtual disks and Veeam backups around the encrypted regions and extract the tables, virtual machines and files that are still intact.

How quickly do you need your data?

Choose the level that fits the situation. Times count from the moment the files or disks reach us, and the free assessment tells you before any work starts what will be recovered.

1 to 3 business days

24/7 emergency

A dedicated team works on your case around the clock, weekends included, until the data is back.

3 to 7 business days

Urgent

One engineer is assigned to your case and works on it with priority.

7 to 14 business days

Standard

Your case is handled in the normal queue by an experienced engineer.

How international ransomware recovery works

  1. 1

    Contact us at any hour

    Call, WhatsApp or use the emergency form and tell us your country and time zone. Emergency requests are answered 24/7, weekends and holidays included.

  2. 2

    Remote assessment

    Send the ransom note and a few encrypted files. We identify the ransomware and measure how each file was encrypted, often within hours, and tell you what is recoverable before you pay anything.

  3. 3

    Files uploaded or media shipped

    Copies of the encrypted databases, virtual disks and backups are uploaded over an encrypted channel, or we work in a remote session on a machine you control. Drives that need lab work come by international courier to our lab in Dharmapuri, India.

  4. 4

    Recovery, validation and hand-back

    We recover the data the encryption left intact, check it, and return it over an encrypted download, with a plain report of anything that could not be recovered.

AS works from one lab in Dharmapuri, India, and has no offices abroad. Service coverage and working hours

Paying the ransom vs ransomware data recovery

Most organisations ask this in the first hour. This is how the two choices compare.

Paying the ransomRecovery with AS
CostSet by the attacker, often far more than the data is worth, and must be paid before anything is returned.Quoted after the free assessment, once you know what is recoverable. Nothing is paid up front.
Will the data come back?Not guaranteed. Decryptors are often slow or faulty, and some attackers never send one.Before you decide, you get a written report of which databases, virtual disks and files are recoverable.
SpeedNegotiation takes days, then the decryptor has to run over every server.Emergency cases are worked around the clock and usually take 1 to 3 business days.
Legal riskPaying a sanctioned group can be illegal, and many insurers and regulators ask questions about it.No contact with the attackers and no payment to them.
Stolen data and repeat attacksPayment does not guarantee the stolen copy is deleted, and payers are often targeted again.Recovery does not stop a leak either. We tell you which reporting duties apply and how to close the way in.
Small files that were fully encryptedA working decryptor can restore them.We cannot recover them without the key, and we tell you so in the assessment.

More on the decision: Should you pay the ransom?

Ransomware recovery by group

Know which group attacked you? The ransom note and the new file extension usually tell. Each guide covers how the group encrypts, whether a decryptor exists and what ransomware data recovery is possible.

Frequently asked questions

Are your ransomware recovery services really 24/7?

Emergency requests are answered 24/7, every day of the year, by phone, WhatsApp or the emergency form. On the 24/7 emergency service level a dedicated team works on your case around the clock, weekends included, until the data is back; most emergency cases take 1 to 3 business days. Routine questions are handled in our standard hours, Monday to Friday 9:00–18:00 IST.

Do you provide international ransomware recovery services?

Yes. We provide ransomware recovery services internationally, with the same method that solved 656+ ransomware and data recovery cases. Everything is done remotely or in our lab in India, so the country you are in makes no difference to how the recovery works.

Do you have offices outside India?

No. AS has one lab, in Dharmapuri, Tamil Nadu, India. International cases are handled remotely, with files uploaded securely or media shipped to the lab. We do not claim local staff in other countries.

How do we send encrypted files to you from abroad?

Most cases need only an encrypted upload of copies of the affected files. For very large datastores we arrange a remote session instead, so nothing has to leave your site. If drives must be shipped, we send the address, the wording for customs and packing instructions first.

Which time zone do you work in?

India Standard Time, UTC+5:30. Our standard day is about 03:30 to 12:30 UTC; emergency work is not limited to those hours. Tell us your time zone and we agree call times that suit you.

Can you recover data without paying the ransom?

Often, yes. Most modern ransomware encrypts only parts of large files to finish quickly, so databases, virtual disks and backup files usually keep most of their real content. We recover from those intact parts. Small files that were encrypted completely cannot be recovered without the attacker's key.

Hit by ransomware? We answer 24/7, wherever you are.

We have already solved 656+ ransomware and data recovery cases: encrypted and corrupted SQL Server, Oracle and MySQL databases, Tally, Busy and Marg ERP data, Veeam backups, VMware and Hyper-V virtual machines, RAID and NAS. Send us the details and we tell you what we can recover.

  • ✓ Free assessment before you pay anything
  • ✓ No data, no charge
  • ✓ NDA on request

Email: info [at] asittech.com · Mon–Fri, 9:00–18:00 IST

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