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Ransomware Data Recovery

Ransomware can stop critical business operations in minutes. AS provides ransomware recovery for organizations facing an active incident — assessing encrypted environments, identifying affected systems, examining available backups and recovery sources, and developing a safe recovery strategy. Where technically feasible, we investigate available recovery and decryption options.

Call +91 74187 05822 · WhatsApp us · Since 2018 · 656+ cases solved · Free assessment, no data no charge

656+
ransomware recovery cases resolved
Since 2018
recovering data for businesses; the engineer has 10 years of recovery work
9.8 TB
in one case: seven encrypted SQL Server databases recovered
No data, no charge
free assessment first, NDA on request

656+ ransomware cases recovered by one engineer, with our own recovery software

Srinivasan Krishnappa assesses the encrypted files himself, tells you what can realistically be recovered before any chargeable work starts, and carries out the recovery. You speak to him directly, not to a call centre.

Ransomware families: cases worked on and recovery guides

0Apt · 8Base · Akira · Anubis · AuditTeam · Black Basta · Brain Cipher · Cactus · Chaos · Cl0p · Deadlock · Dharma · Dire Wolf · DragonForce · Emperador · Everest · Hunters International · INC Ransom · Interlock · Krybit · LockBit · LockBit 3.0 · LockBit 5.0 · Locky · Lynx · Makop · Mallox · Medusa · MedusaLocker · MetaEncryptor · Panzer · Payload · Phobos · Play · Qilin · RansomHub · Rhysida · SafePay · Settra · ShinyHunters · Silent Ransom Group · Spirals · Storm · The Gentlemen · Vexy

Environments recovered

VMware ESXi · Veeam Backup (VBK) · Microsoft SQL Server · SAP / SAP HANA · Microsoft Dynamics NAV · Focus ERP · HMIS / hospital information systems

Read the recovery case studies →

Talk to us now

Do not restart, reinstall or restore over the affected systems before the assessment.

Hours
Mon–Fri, 9:00–18:00 IST

Emergency requests are answered 24/7: use the emergency form and give your time zone.

Customers on their recovery, in their own words

Watch all 21 customer video testimonials → Published with each customer’s permission.

Prefer to check it yourself first?

AS Ransomware Analysis Studio — Identify the ransomware, measure how your files were encrypted, and assess what can be recovered — with the evidence for every conclusion.

When you need this

  • Servers, shares or VMs encrypted and a ransom note left
  • Backups encrypted, deleted or found to be incomplete
  • Hypervisor hosts (ESXi, Hyper-V) targeted directly
  • Databases partially encrypted and applications down
  • Uncertainty about what was affected and whether it's safe to restore
  • Need to preserve evidence for insurers, regulators or law enforcement

What we do

Ransomware incident assessment

We establish scope: which systems, which data, which variant, and whether the attacker still has access.

Encrypted file analysis

Samples are analysed to understand how the variant encrypts files — fully, partially or intermittently — which drives what is recoverable.

Recovery feasibility assessment

Before any commitment, we set out realistic options: backups, snapshots, storage-level recovery, partial-file recovery and, where they exist, decryption options.

Backup analysis

Backups and snapshots are checked for integrity, completeness and safety to restore without reintroducing the threat.

Server, virtual machine and database recovery

Storage-level and file-level recovery of encrypted systems where technically feasible.

Recovery planning

A sequenced plan that restores the most critical services first, on clean infrastructure.

Evidence preservation

Images and logs are preserved in a forensically sound way for later investigation or claims.

Post-incident recovery support

Help with hardening, backup redesign and monitoring so the same entry point isn't left open.

The first hour after discovering ransomware

Don't

  • Reboot or shut down affected systems
  • Run cleanup or antivirus removal tools yet
  • Restore backups back into the same network
  • Pay the ransom before assessing other options

Do

  • Isolate affected systems from the network immediately
  • Preserve the ransom note and current state as evidence
  • Get a technical assessment before deciding anything else
  • Loop in law enforcement or your insurer if relevant

The single most damaging mistake in the first hour is doing something irreversible before an assessment — rebooting, restoring, or paying — rather than the ransomware itself.

Large database file after a partial-encryption ransomware variant (illustrative example):

File header (first blocks)ENCRYPTED← targeted first
Blocks 1 – 4,000intact← often untouched
Block 4,001ENCRYPTED← every Nth block
Blocks 4,002 – 8,000intact← recoverable
Block 8,001ENCRYPTED← every Nth block
Blocks 8,002 – 50,000intact← recoverable

Example outcome after block-level assessment:

✓ 49,997 of 50,000 blocks readable

Actual recoverable percentage depends on the variant and file — established during assessment, not assumed in advance.

Many variants only encrypt a file's header plus scattered blocks once it passes a size threshold — the numbers above are an illustrative example, not a guaranteed outcome. Real recoverable percentage is established during assessment.

See AS Ransomware Analysis Studio work

Measuring ransomware damage with the free edition: a simulated case (2.5 minutes)

How it works

  1. Step 1

    Contain

    Isolate affected systems and preserve their current state — no reboots, no re-imaging, no restores yet.

  2. Step 2

    Assess

    Identify the variant, the affected systems and every potential recovery source.

  3. Step 3

    Preserve

    Image affected storage and backups so recovery never works on originals.

  4. Step 4

    Recover

    Recover data from the safest, most complete sources first; investigate partial-file and decryption options where feasible.

  5. Step 5

    Restore

    Rebuild services on clean infrastructure in business-priority order.

  6. Step 6

    Validate and improve

    Verify recovered data, confirm the threat is removed, and address the gaps that allowed the incident.

What affects the outcome

We have solved 656+ cases like these. Every case is assessed on its own condition, and we tell you exactly what is recoverable after a free assessment, before you pay anything.

  • The ransomware variant and how it encrypts (full, partial or intermittent)
  • Whether backups or snapshots survived and are clean
  • What was done after discovery (reboots, restores, rebuilds, paying)
  • The condition of the underlying storage and whether it was overwritten
  • For large files such as databases and virtual disks, how much content remains unencrypted
Related AS software

AS Ransomware Analysis Studio

Identify the ransomware, measure how your files were encrypted and assess what can be recovered. The free edition runs the full analysis and shows every result on screen.

How to recover ransomware-encrypted files: the options, in order

Before anything else, isolate the affected systems and work on copies. Then go through the routes below from the top. The first one that works is the cheapest and the safest.

1. Clean backups

Check every backup you have, including offline disks, tapes, immutable storage and cloud copies. Confirm on a separate machine that a backup opens and is not itself encrypted, then restore to a rebuilt, clean system. Do not connect a backup disk to an infected network.

2. Shadow copies and previous versions

Windows keeps earlier versions of files on some volumes. Most ransomware deletes them, but not always and not on every volume, so they are worth checking on an image of the disk rather than on the live server.

3. Cloud version history

Files synchronised to OneDrive, SharePoint, Google Drive or Dropbox usually keep older versions. The encrypted versions can be rolled back from the service's own version history or restore function.

4. A free decryptor, if one exists

For some older or broken ransomware families the keys were published or the encryption was flawed. The No More Ransom project lists the genuine free decryptors. For most current families none exists; be careful with tools offered elsewhere.

5. Recovery from the encrypted files themselves

This is our work. Many families encrypt only part of each large file, so databases, virtual disks and backup files can often be rebuilt from the parts that were never encrypted. How much comes back is measured on your files before any work is charged.

6. Paying the ransom

The last option, not the first. Payment does not guarantee a working decryptor, and decryption of large files often fails part-way. Have the other routes assessed before you decide.

No More Ransom: free decryptors →|Should you pay the ransom? →

Ransomware recoveries we have done

Real cases, with what came back and what did not. Customer names are not published.

9.8 TB

Seven SQL Server databases, TheGentleMan ransomware

Seven production databases of 1.4 TB each were encrypted. All seven were recovered from the encrypted MDF files and repaired to a working state.

2.5 TB

SAP on Oracle, Akira ransomware

The production database, its Oracle export and datafiles were encrypted. The database was recovered from the encrypted Oracle files and repaired.

96 million rows

SQL Server 2008 R2, 27 GB, .M142HIMARS

Rows from 222 tables were read directly from the encrypted file; 179 tables came back complete. The others miss only the rows that lay on encrypted pages.

466 GB disk

Veeam backup, Akira ransomware, 43 GB

The header and first metadata were encrypted. The virtual disk was rebuilt from metadata copies that survived deeper in the file: 140,143 of 142,624 blocks verified, and the data volume mounted as healthy in Windows.

All case studies, with the details →

Remote, or in our laboratory

Most ransomware cases are handled remotely: you send encrypted sample files, or copies of the affected databases, virtual disks or backups, over a secure channel, and nothing has to leave your site. Disks that are not detected or need physical work are sent to our laboratory in Dharmapuri, Tamil Nadu, India. On-site work is possible where it is practical.

Service coverage and hours by country →

After the recovery

Getting the data back is half the job. The attacker got in somewhere and found the backups; both have to be fixed before the systems go back into use.

Frequently asked questions

Is ransomware decryption possible without paying the ransom?

Sometimes. Ransomware decryption without the attacker's key works only for families with a known weakness or published keys. For the rest we recover the data another way: many families encrypt only part of each large file, so databases, virtual disks and backups can often be rebuilt from the parts that were never encrypted. The free assessment tells you which applies.

How do you recover ransomware encrypted files?

We work on copies, never the originals. We identify the family and measure how much of each file is really encrypted, then recover from what survived: intact database pages, the contents of virtual disks, backup blocks, shadow copies and deleted originals. Small files that were encrypted completely usually cannot be recovered without the key, and we say so.

Is ransomware removal the same as ransomware recovery?

No. Ransomware removal means cleaning the malware off the systems; ransomware recovery means getting the data back. Have the recovery assessed first: reinstalling or cleaning a server before it has been imaged can destroy data that was still recoverable.

What does ransomware attack recovery involve?

Isolate the affected systems, keep the ransom note and a few encrypted samples, and do not restart or reinstall. We assess the samples free of charge, tell you what is recoverable, recover the data from images of the disks and return it verified. Rebuilding and hardening the systems follows once the data is safe.

Can virtual machines be recovered after ESXi ransomware or after a Hyper-V ransomware attack?

Often. ESXi ransomware and Hyper-V ransomware usually encrypt the large VMDK and VHDX files only in part, because encrypting them completely takes too long. The file systems and databases inside can frequently be rebuilt from the parts that were not encrypted; that is what Hyper-V ransomware recovery and ESXi recovery consist of.

Can you decrypt our files?

It depends on the variant. Some families have known weaknesses or published keys; most do not. Where technically feasible, we investigate available recovery and decryption options and tell you clearly what is realistic before any chargeable work.

Should we pay the ransom?

We advise against it as a first option. Payment doesn't guarantee working decryption, may be restricted in your jurisdiction, and funds further attacks. Recovery options should be assessed first.

Can we recover data after a ransomware attack without paying the ransom?

Often, yes — through backups, storage-level remnants, partial-encryption recovery or, for some variants, published decryption keys. We assess every available source before payment is even considered.

How do we restore encrypted files safely, without spreading the infection?

Restore onto clean, isolated infrastructure — never back into the compromised environment. We image affected systems first, then recover onto separate storage so nothing is restored into a network that may still be compromised.

Our backups were encrypted too. Is there anything left?

Often, yes. Partially encrypted backups, storage-level remnants and snapshots frequently contain recoverable data. This is exactly what the assessment determines.

Why would ransomware only partially encrypt a large file instead of the whole thing?

Speed, mainly. Fully encrypting a multi-gigabyte database, virtual disk or backup file takes real time per host, and most operators are racing to hit as many systems across a network as possible before defenders notice and start isolating them. Encrypting just a file's header and a handful of blocks is usually enough to make it unusable to the application that owns it — which is all the attacker needs for leverage — while leaving most of the actual data untouched underneath. That gap is exactly what partial-encryption recovery works from.

Do you need the ransom note or contact with the attackers?

No contact with attackers is needed. A copy of the ransom note and a few encrypted samples help identify the variant.

How do we even find out which ransomware variant hit us?

A ransom note or a couple of encrypted file samples are usually enough. Free identification services like ID Ransomware and the No More Ransom Project (a Europol-backed initiative) can often name the exact family from those samples, and their site also lists free decryptor tools for variants that have been publicly broken. We check those first — no reason to pay for what's already free — before moving to file-level or backup recovery for the variants that don't have one.

Can you help with evidence for our insurer?

Yes. We preserve images and logs in a forensically sound manner and can provide documentation of what was affected and recovered.

We've just discovered we've been hit by ransomware — what do we do first, right now?

Isolate affected systems from the network immediately — disconnect, don't reboot or shut down, and don't restore or run cleanup tools yet. Those actions can destroy the exact evidence and remnants that make recovery possible. Preserve the ransom note and current state, then get an assessment before deciding anything else, including whether to involve law enforcement or your insurer.

Do you charge for the assessment?

No. We assess your case and tell you what is recoverable before you pay anything.

What if you cannot recover our data?

Then you do not pay for the recovery — no data, no charge.

Will you sign an NDA?

Yes. We sign a non-disclosure agreement before you send any data.

Do you provide ransomware data recovery in Bangalore, Chennai, Hyderabad, Pune, Mumbai and other Indian metro cities?

Yes. We assess and recover ransomware-encrypted servers, databases, VMs and backups for organizations across these and other Indian cities — most of the work is image-based and remote, with secure courier for physical storage and on-site incident response available where the situation calls for it.

We need emergency ransomware recovery right now in Chennai (or another Indian city) — how fast can you start?

Assessment starts immediately on contact, regardless of city, since the work is image-based rather than requiring an engineer to already be on-site. For Chennai and other major Indian metros, on-site incident response can also be arranged where the situation calls for it, alongside the remote assessment already under way.

Is AS a ransomware recovery company?

Yes. AS is a data recovery company whose main work is ransomware recovery services: recovering data from ransomware-encrypted servers, databases, virtual machines and backups. We are not a negotiation firm and we do not sell decryptors.

What do your ransomware recovery specialists actually do?

Our ransomware recovery experts identify the ransomware, measure how each file was encrypted, and recover the data the encryption did not reach. Clients also use us as a ransomware recovery consultant alongside their own IT team or incident responder: we answer the question of what is recoverable while they rebuild.

Do you offer ransomware recovery for businesses and enterprises?

Yes. Business ransomware recovery is most of what we do, from a single accounting server to enterprise ransomware recovery across ESXi hosts, SAN storage and backup repositories. The ransomware recovery solutions differ by case: database extraction, virtual disk recovery, backup recovery or file repair.

Is this ransomware removal and recovery, or only data recovery?

They are two jobs. Ransomware removal means cleaning and rebuilding the systems, and that is ransomware incident response, done by your IT team or a responder, with our incident response support where needed. Ransomware attack recovery of the data itself is our core work.

Do you provide ransomware decryption services?

Not in the sense of breaking the encryption: modern ransomware cannot be decrypted without the attacker's key. Where a public decryptor exists we use it. Otherwise ransomware file recovery comes from the parts of large files that were never encrypted, and from backups and shadow copies. Small files that were encrypted completely cannot be recovered without the key.

Can a ransomware-encrypted server be recovered?

Often in large part. Ransomware server recovery starts from the encrypted disks or virtual disks: we read the file systems, databases and backups inside them around the encrypted regions. Encrypted server data recovery works best when nothing has been formatted or reinstalled since the attack.

Can you recover a ransomware-encrypted database?

Ransomware database recovery is our speciality. Database files are large, so they are usually only partly encrypted, and the tables can be extracted from the intact pages. We do this for SQL Server, Oracle, MySQL and SAP HANA: SQL database ransomware recovery, MySQL ransomware recovery and SAP HANA ransomware recovery follow the same principle with engine-specific tools.

Do you handle NAS, VMware ESXi and Veeam ransomware recovery?

Yes. NAS ransomware recovery covers Synology, QNAP and similar devices. VMware ransomware recovery and ESXi ransomware recovery work on the encrypted VMDK files of the datastore. Veeam ransomware recovery, and ransomware backup recovery in general, reads the data blocks that are still intact inside encrypted VBK and other backup files.

Where do you provide ransomware recovery services?

Worldwide, remotely, from our lab in India. We provide ransomware recovery services in India, the UK, the USA, Dubai and the rest of the UAE, Saudi Arabia and other countries. Files are uploaded over an encrypted channel or media is shipped to the lab; we have no offices abroad.

How does ransomware recovery fit into disaster recovery?

A disaster recovery plan restores systems from clean backups. Ransomware disaster recovery fails when the backups were encrypted too, and that is the point at which data recovery from the encrypted files becomes the only route. We also help test backups so that the plan works next time.

Related services

Facing this problem? Contact us now.

We have already solved 656+ ransomware and data recovery cases: encrypted and corrupted SQL Server, Oracle and MySQL databases, Tally, Busy and Marg ERP data, Veeam backups, VMware and Hyper-V virtual machines, RAID and NAS. Send us the details and we tell you what we can recover.

  • ✓ Free assessment before you pay anything
  • ✓ No data, no charge
  • ✓ NDA on request

Email: info [at] asittech.com · Mon–Fri, 9:00–18:00 IST

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