Server Recovery
When a server is down, the question is what needs to be back first. AS assesses the failure, recovers the data and helps restore services in the order your business needs.
Call +91 74187 05822 · WhatsApp us · Since 2018 · 656+ cases solved · Free assessment, no data no charge
When you need this
- Server won't boot after update, power failure or hardware fault, or is stuck in Windows recovery mode
- Storage array or disks failed under the server
- Active Directory domain controller corrupted, or a full AD forest recovery is needed
- Exchange Server won't mount or database is damaged
- Hypervisor host down with VMs inaccessible
- Ransomware encrypted the server and its backups
- Accidental deletion of shares, databases or VMs
What we do
Triage and prioritisation
We map what runs on the server, which data and services are critical, and the fastest safe path to restore them.
Storage-level recovery
Disks and arrays are imaged and reconstructed; data is recovered without altering the original storage.
OS and application data recovery
System volumes, databases, mail stores and application data are recovered and validated.
Restore support
We can assist with rebuilding or restoring the server so recovered data goes back into a working environment.
How it works
- Step 1
Consultation and scope
We establish what failed, what has been tried, and which data matters most. This shapes a targeted plan rather than a generic one.
- Step 2
Secure imaging and diagnosis
Where possible the source media is imaged before any work, so the original is never altered. Diagnosis then determines the safest recovery method.
- Step 3
Recovery
Data is extracted from the image or source using methods matched to the failure — logical, structural or hardware-level as required.
- Step 4
Verification
Recovered data is checked for integrity and completeness, and a file list is shared so you can confirm what matters is there.
- Step 5
Secure delivery
Verified data is returned through an agreed secure method, with guidance on validation before it goes back into production.
What affects the outcome
We have solved 656+ cases like these. Every case is assessed on its own condition, and we tell you exactly what is recoverable after a free assessment, before you pay anything.
- Physical condition of the media and the extent of any damage
- Whether the media has been written to, reformatted or re-initialised since the failure
- Encryption, corruption or partial overwriting of the data
- Availability of source data such as images, backups, logs or transaction records
- Attempts made before assessment (rebuilds, repair tools, repeated reboots)
Frequently asked questions
Can you work on the server remotely?
Often, yes, for logical failures where storage is readable. Physical storage failures require the disks.
Our backup is also unusable. What now?
An assessment covers both the server storage and the backup media. Partially usable backups combined with storage-level recovery frequently improve the outcome.
Two servers were hit by the same ransomware attack, but the damage looks completely different — why?
It usually comes down to what's actually stored on each one, not the ransomware itself behaving differently. A database or VM host has a handful of very large files, and many ransomware variants only touch the header and a portion of those to save time — so a big SQL Server or Oracle datafile, or a VMDK, can end up mostly intact. A file server holding thousands of ordinary documents doesn't get that same shortcut, since each file is small enough to encrypt fully and fast — but a server that's noticed and isolated quickly can still have entire folders the attack never reached. Same attack, different storage, different recoverable fraction.
Do you provide IT support after recovery?
Yes. AS provides server support and managed IT services to help prevent a repeat.
Do you handle Active Directory forest recovery, not just a single domain controller?
Yes. A single corrupted domain controller is usually a straightforward restore, but a damaged forest — where AD itself can no longer be trusted — needs a proper forest recovery: authoritative restore from a known-good DC, careful handling of the RID pool and FSMO roles, and validation before other DCs rejoin. We assess which situation you're actually in before proceeding.
Our Exchange Server won't mount or the database is damaged — is that different from a general server recovery?
It's a related but more specific problem — Exchange stores mailboxes in its own database format (EDB) with its own consistency requirements. See our dedicated email database recovery page for Exchange-specific detail; for a server that also has other failures alongside the mail store, we assess both together.
Do you handle business and enterprise data recovery?
Yes. Business data recovery usually means one or two servers holding the accounts, the ERP database and the shared files. Enterprise data recovery adds SAN storage, clusters and many virtual machines. In both cases the work starts with an assessment of what is intact.
Can you recover a virtual server or a server backup?
Yes. Virtual server recovery works on the virtual disks (VMDK, VHDX) of the server, and server backup recovery on the backup files (Veeam, Acronis, Windows Server Backup and others) when they are damaged, incomplete or encrypted.
Related reading
Related services
Facing this problem? Contact us now.
We have already solved 656+ ransomware and data recovery cases: encrypted and corrupted SQL Server, Oracle and MySQL databases, Tally, Busy and Marg ERP data, Veeam backups, VMware and Hyper-V virtual machines, RAID and NAS. Send us the details and we tell you what we can recover.
- ✓ Free assessment before you pay anything
- ✓ No data, no charge
- ✓ NDA on request
Email: info [at] asittech.com · Mon–Fri, 9:00–18:00 IST