Data, database and ransomware recovery for organizations in Singapore
AS provides ransomware recovery, database recovery and RAID, NAS and virtual machine recovery for organizations in Singapore. Work starts with a free remote assessment; copies of encrypted files are transferred, and physical media can be shipped to our lab in Dharmapuri, India.
How a job works from Singapore
Remote first
Many problems can be assessed and often worked on remotely: databases that will not start, ransomware-encrypted servers, virtual machines, and RAID or NAS configurations. Remote services are provided internationally.
Media shipped to our lab
Drives and other media that are not detected, or that need physical work, are sent to our lab in Dharmapuri, Tamil Nadu, India. We explain the packing and shipping steps before you send anything.
On-site where feasible
On-site assistance is available where feasible. Whether it is practical depends on your location and the case, and we say so plainly.
Recovery outcomes depend on the condition of the data and are never guaranteed. We tell you what looks realistic after an initial assessment.
Working hours and time zones
Standard hours: Mon–Fri, 9:00–18:00 IST
Our standard hours are Monday to Friday, 9:00–18:00 IST (03:30–12:30 UTC). In Singapore time (UTC+8, no daylight saving) that is about 11:30 to 20:30, covering the whole Singapore afternoon. Emergency requests are answered 24/7: use the emergency request form and tell us your time zone.
Privacy and compliance in Singapore
Singapore's Personal Data Protection Act 2012 requires organizations to notify the Personal Data Protection Commission of notifiable data breaches within three calendar days of assessing them, and affected individuals in some cases. Critical information infrastructure owners have further duties under the Cybersecurity Act. This is general information, not legal advice. Tell us about any requirements when you inquire, before data or media is sent.
What we recover
Frequently asked questions
Can you help organizations in Singapore remotely?
Yes. Remote services are provided internationally. Encrypted files can be transferred, and physical media can be shipped to our lab in India.
What are your hours in Singapore time?
Monday to Friday, 9:00–18:00 IST, which is about 11:30 to 20:30 in Singapore. Emergency requests are answered 24/7.
What does the assessment cost?
Nothing. We assess the case and tell you what is recoverable before you pay anything. If we cannot recover your data, you do not pay for the recovery, and we sign an NDA before any data is sent.
Does the PDPA's breach notification deadline affect the recovery?
It runs separately: the assessment of the breach and the notification are your obligations, while recovery can start at the same time. Knowing early what data was encrypted helps that assessment. This is not legal advice.
Data lost in Singapore? Contact us now.
We have already solved 656+ ransomware and data recovery cases: encrypted and corrupted SQL Server, Oracle and MySQL databases, Tally, Busy and Marg ERP data, Veeam backups, VMware and Hyper-V virtual machines, RAID and NAS. Send us the details and we tell you what we can recover.
- ✓ Free assessment before you pay anything
- ✓ No data, no charge
- ✓ NDA on request
Email: info [at] asittech.com · Mon–Fri, 9:00–18:00 IST