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AS
Emergency recovery

Reliable IT Support for the Systems Your Business Depends On.

AS provides IT support and services with recovery in mind: keeping systems reliable, secure and recoverable, and responding properly when something fails.

Request an IT assessmentEmergency recovery

Support & managed services

IT SupportRecurring problems no one has got to the bottom ofManaged IT ServicesIT is reactive and outages are frequentRemote Technical SupportServer or application issue needs attention now

Servers, network & infrastructure

Server SupportServer performance, storage or reliability problemsWindows Server SupportRunning Windows Server 2012 or earlierNetwork SupportIntermittent connectivity or slow performanceVirtualization SupportHost or datastore performance issues

Microsoft 365, email & collaboration

Microsoft 365 SupportMigrating from on-premises Exchange or another providerEmail & Collaboration SupportMail delivery or reputation problems

Operations & consulting

Infrastructure MonitoringProblems are discovered by users, not ITBackup ManagementBackups set up once and never reviewedIT MaintenanceSystems months behind on updatesSystem TroubleshootingIntermittent faults nobody can reproduceBusiness IT ConsultingDeciding between cloud, on-premises or hybrid

How we work

  1. Step 1

    Discover

    We document the environment, current issues and what the business needs from IT.

  2. Step 2

    Stabilise

    Urgent problems and obvious risks are addressed first so support starts from a known state.

  3. Step 3

    Support

    Ongoing assistance through agreed channels, with clear response expectations.

  4. Step 4

    Monitor and maintain

    Patching, monitoring, backups and routine maintenance keep small problems from becoming outages.

  5. Step 5

    Review and improve

    Regular reviews of incidents, capacity and risks, with practical recommendations.

Tell us about your environment

We'll come back with a clear view of the risks and what proportionate support looks like.

Request an IT assessmentContact AS
Request assessmentEmergency