Emergency IT Recovery
When multiple systems are down, the order of recovery matters as much as the recovery itself. AS provides a structured response: assess, stabilise, recover the critical path first.
Call +91 74187 05822 · WhatsApp us · Since 2018 · 656+ cases solved · Free assessment, no data no charge
When you need this
- Multiple servers or the whole environment is down
- Ransomware has spread across servers and backups
- Storage failure has taken down virtual infrastructure
- Failed upgrade or migration left systems unusable
- Internal IT is overwhelmed or unavailable
What we do
Rapid assessment
Scope of failure, business impact and available recovery sources established quickly.
Stabilisation
Further damage prevented: isolation, preservation of media and backups, no premature rebuilds.
Prioritised recovery
Identity, core infrastructure and revenue-critical services restored first.
Coordination
A single point of contact coordinating recovery, your IT team and vendors.
Handover and follow-up
Documentation of what was done and what should change.
The first hour after discovering ransomware
Don't
- Reboot or shut down affected systems
- Run cleanup or antivirus removal tools yet
- Restore backups back into the same network
- Pay the ransom before assessing other options
Do
- Isolate affected systems from the network immediately
- Preserve the ransom note and current state as evidence
- Get a technical assessment before deciding anything else
- Loop in law enforcement or your insurer if relevant
The same first-hour discipline applies to any multi-system outage, not just ransomware: stabilise and preserve evidence before attempting fixes that can't be undone.
How it works
- Step 1
Contact
Reach AS by WhatsApp, phone or the emergency form with a summary of what is down.
- Step 2
Assess
Initial assessment of scope, impact and recovery sources.
- Step 3
Stabilise
Isolate, preserve and stop any actions that could reduce recoverability.
- Step 4
Recover
Data and systems recovered in business-priority order.
- Step 5
Restore and validate
Services returned to operation and verified.
- Step 6
Review
Findings and recommendations to reduce the chance of a repeat.
What affects the outcome
We have solved 656+ cases like these. Every case is assessed on its own condition, and we tell you exactly what is recoverable after a free assessment, before you pay anything.
- Whether backups exist, are complete and were verified before the incident
- How isolated backups and snapshots were from the systems that failed
- Documentation of the environment: dependencies, credentials, configurations
- Time since the incident and what has been changed since
- Availability of clean infrastructure to restore onto
Frequently asked questions
How quickly can you start?
An initial assessment starts as soon as we have the basics from you. Response times depend on the package selected and the nature of the failure. Emergency requests are answered 24/7.
Can you work alongside our existing IT provider?
Yes. We regularly work with internal teams and MSPs, focusing on the recovery while they handle the wider environment.
Related reading
Related services
Facing this problem? Contact us now.
We have already solved 656+ ransomware and data recovery cases: encrypted and corrupted SQL Server, Oracle and MySQL databases, Tally, Busy and Marg ERP data, Veeam backups, VMware and Hyper-V virtual machines, RAID and NAS. Send us the details and we tell you what we can recover.
- ✓ Free assessment before you pay anything
- ✓ No data, no charge
- ✓ NDA on request
Email: info [at] asittech.com · Mon–Fri, 9:00–18:00 IST