Backup Management
Backups need owning: configured for the right scope, monitored every day and restored regularly to prove they work. AS manages that so it doesn't get forgotten.
When you need this
- Backups set up once and never reviewed
- Unclear what is and isn't protected
- Restores never tested
- Backups on the same network or credentials as production
- Retention doesn't match legal or business needs
What we do
Design and scope
What to back up, how often, retention and where copies live — including isolated and immutable copies.
Configuration and monitoring
Jobs configured, monitored daily and failures acted on.
Test restores
Scheduled restores of files, databases and full systems, documented.
Review
Scope revisited as the environment changes.
How it works
- Step 1
Discover
We document the environment, current issues and what the business needs from IT.
- Step 2
Stabilise
Urgent problems and obvious risks are addressed first so support starts from a known state.
- Step 3
Support
Ongoing assistance through agreed channels, with clear response expectations.
- Step 4
Monitor and maintain
Patching, monitoring, backups and routine maintenance keep small problems from becoming outages.
- Step 5
Review and improve
Regular reviews of incidents, capacity and risks, with practical recommendations.
What affects the outcome
Outcomes are never guaranteed. Every case is assessed on its own condition, and we tell you what is realistic before you commit.
- Age and condition of hardware, operating systems and applications
- Quality of existing documentation, credentials and change history
- Vendor support status of the products involved
- Availability of maintenance windows and test environments
- Network connectivity for remote support
Frequently asked questions
What's the 3-2-1 rule?
Three copies of data, on two different media, with one off-site. Modern practice adds an immutable copy that can't be altered by an attacker with admin rights.
Related services
Not sure what you're dealing with?
Describe the situation and we'll tell you what's realistic.