Ransomware data recovery in Australia
AS recovers data from ransomware-encrypted databases, servers, NAS storage and backups for organisations in Australia. We work remotely from our lab in India; the first step is always an assessment that shows how much of each file is still unencrypted.
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Ransomware in Australia: what gets hit
Medical practices, mining-services companies, builders, accountants and schools across Australia often rely on a local IT provider and a compact server setup: a practice or job-management database, shared drives, and backups to a NAS. Attackers encrypt the NAS first. Because database and backup files are large, they are rarely encrypted completely, and that is where we recover data from when there is no clean backup left.
How a case from Australia works
1. Remote assessment
Send us the ransom note and a few encrypted files. We identify the ransomware and measure how the files were encrypted — often within hours.
2. Files or media to our lab
Copies of the encrypted databases, virtual disks or backups are uploaded over an encrypted channel, or the drives are shipped to our lab in Dharmapuri, India. Originals are only ever read.
3. Recovery and validation
We recover what the encryption left intact and check it before handing it back, reporting plainly what could not be recovered.
Working with us from Australia
Most cases never need anything shipped: copies of the encrypted databases, virtual disks or backup files are uploaded over an encrypted channel, or we work in a remote session on a machine you control. When drives or servers do need lab work, they are sent by international courier from Australia to our lab in Dharmapuri, India. We send the address, the paperwork wording for customs and packing instructions before anything leaves you, and the condition of the media is recorded on arrival. Our standard hours, Monday to Friday 9:00–18:00 IST, are roughly early afternoon to late evening on Australia's east coast and late morning to evening in Perth. Emergency requests are answered 24/7 through the emergency form.
Why encrypted does not always mean lost
To finish quickly, most modern ransomware encrypts only parts of large files — the start, or chunks at intervals. Databases, virtual disks and backup files therefore often keep most of their real content. Some of our measured cases:
We have solved 656+ ransomware and data recovery cases. Results depend on how each file was encrypted, and we tell you exactly what is recoverable after a free assessment, before you pay anything.
Privacy and reporting rules in Australia
In Australia the Privacy Act 1988 applies to many organizations, including the Notifiable Data Breaches scheme, and Australian Privacy Principle 8 covers disclosing personal information to overseas recipients. Which obligations apply depends on your organization. This is general information, not legal advice. Tell us about any requirements when you inquire, before data or media is sent.
What we recover
Prefer to assess it yourself first? AS Ransomware Analysis Studio identifies the ransomware and measures the encryption of your own files.
Frequently asked questions
Our practice-management database was encrypted. Can it be rebuilt?
Often most of it can. We extract the tables from the unencrypted parts of the database file and tell you which tables are complete, which are partial and which are lost.
Our hours are opposite to yours. How does that work?
Our working day overlaps with the Australian afternoon and evening. Assessments and recovery run through your night, and emergency requests are answered at any time.
We have a Synology or QNAP NAS that was encrypted. Do you need the device?
Sometimes only the files are needed, sometimes the drives. We tell you which after seeing how the NAS was attacked; do not reset or reinitialise it in the meantime.
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Hit by ransomware in Australia? Contact us now.
We have already solved 656+ ransomware and data recovery cases: encrypted and corrupted SQL Server, Oracle and MySQL databases, Tally, Busy and Marg ERP data, Veeam backups, VMware and Hyper-V virtual machines, RAID and NAS. Send us the details and we tell you what we can recover.
- ✓ Free assessment before you pay anything
- ✓ No data, no charge
- ✓ NDA on request
Email: info [at] asittech.com · Mon–Fri, 9:00–18:00 IST