IT Maintenance
Routine maintenance is what stops routine failures. AS carries out scheduled patching, updates, health checks and housekeeping with change control.
When you need this
- Systems months behind on updates
- Storage health never checked
- Logs full of errors nobody reads
- Certificates and licences expiring unnoticed
- No maintenance windows agreed
What we do
Patching and updates
OS, application and firmware updates on an agreed cadence with rollback options.
Health checks
Disk, array, UPS, temperature and capacity checks.
Housekeeping
Log review, certificate and licence tracking, cleanup of stale accounts and snapshots.
How it works
- Step 1
Discover
We document the environment, current issues and what the business needs from IT.
- Step 2
Stabilise
Urgent problems and obvious risks are addressed first so support starts from a known state.
- Step 3
Support
Ongoing assistance through agreed channels, with clear response expectations.
- Step 4
Monitor and maintain
Patching, monitoring, backups and routine maintenance keep small problems from becoming outages.
- Step 5
Review and improve
Regular reviews of incidents, capacity and risks, with practical recommendations.
What affects the outcome
Outcomes are never guaranteed. Every case is assessed on its own condition, and we tell you what is realistic before you commit.
- Age and condition of hardware, operating systems and applications
- Quality of existing documentation, credentials and change history
- Vendor support status of the products involved
- Availability of maintenance windows and test environments
- Network connectivity for remote support
Frequently asked questions
Can maintenance be done outside business hours?
Yes. Windows are agreed in advance to minimise disruption.
Related services
Not sure what you're dealing with?
Describe the situation and we'll tell you what's realistic.